Privacy Policy
Privacy Policy
Introduction
At Rivterra Group Inc., operating as Rivterra Services (“we,” “our,” or “the Company”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website at https://rivterra.com, or when you communicate with us via email, phone, SMS, social media, or mail. By using our services, you agree to the terms outlined in this Privacy Policy.
Grounds for Data Collection
We collect and process your personal information to fulfill contractual obligations, provide services, protect legitimate business interests, and comply with legal and regulatory requirements. By using our services or interacting with us, you consent to these practices.
What Information We Collect
We collect both personal and non-personal information.
Personal Information includes data that can identify you, such as your name, email address, phone number, mailing address, billing information, and geolocation data.
Non-Personal Information includes aggregated or unidentifiable data collected automatically, such as your browser type, device identifiers, operating system, IP address, and browsing activity.
We may collect this information through:
- Forms you complete on our website or social media.
- Communication via email, phone, SMS, or social media.
- Automatic data collection technologies such as cookies or analytics tools.
Additionally, if you log in to our services using third-party social media platforms (e.g., Google, Facebook, Twitter), we may collect information already associated with your social media account, such as your name and email address.
How We Use Your Information
Your personal information is used for:
- Providing and maintaining our services.
- Managing your account or registration.
- Contacting you via email, phone, SMS, social media, or mail for account-related or billing communications.
- Sending promotional materials with your consent (you may opt out of marketing communications at any time).
- Analyzing usage trends to improve our services.
- Evaluating or completing business transactions, such as mergers or asset sales.
Customers with active accounts cannot opt out of essential service communications related to their account or billing.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience.
- Session Cookies: Temporary cookies that are deleted when you close your browser.
- Persistent Cookies: Cookies that remain on your device until you delete them.
- Third-Party Cookies: Cookies provided by analytics tools or advertisers to track usage and optimize services.
We may also use tracking technologies like web beacons and Flash Cookies to analyze usage trends and improve our services. You can manage cookie settings through your browser, but disabling cookies may limit certain functionalities.
For detailed information about cookies, please visit All About Cookies.
Children’s Privacy
Our services are not designed for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us to have it removed.
Third-Party Websites
Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies. We are not responsible for the practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
Retention of Information
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Usage data may be retained for internal analysis to improve service performance and security. When no longer required, data will be securely deleted or anonymized.
User Rights
You have the right to:
- Access your personal information.
- Request corrections to inaccurate information.
- Request the deletion of your data, subject to legal or contractual obligations.
- Restrict or object to the processing of your information.
- Opt out of marketing communications.
To exercise these rights, please contact us using the details below.
Security of Information
We implement technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no security system is infallible, and we cannot guarantee absolute security.
International Data Transfers
In certain cases, your data may be transferred to jurisdictions outside of Canada. We ensure compliance with applicable laws by transferring data only to countries with adequate data protection standards or by using appropriate legal safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be posted on our website, with the effective date updated accordingly. Continued use of our services constitutes your agreement to the revised terms.
How to Contact Us
For questions or concerns about this Privacy Policy or your personal information, you may contact us at:
Rivterra Group Inc.
Operating as Rivterra Services
Email: support@rivterra.com
Website: https://rivterra.com
Last Modified: November 19, 2024